THIS IS A LEGALLY BINDING AGREEMENT. If you disagree with these Terms of Service, please do not use or access our website.
For purposes of this Agreement, Visitor, User, Customer, You OR Your means the Customer or User, or means: www.matrixstream.com which is owned by MatrixStream Technologies, Inc.
All of our rules and policies will be published on our website from time-to-time, and we reserve the right to change terms at any time. These terms and conditions apply to all users of our website and services, including but not limited to: users; visitors; customers; vendors; and advertisers.
Website Usage and Access
www.matrixstream.com is the leading vendor of HD streaming technology over the Internet IPTV incorporating what we call MatrixCast which we designed to work on any unmanaged broadband or 4G/LTE wireless network. We want to revolutionize the way our clients watch T.V.
Your business is important to us, but we have a duty to our customers; visitors; and company from unethical or illegal behavior when it comes to accessing or viewing our website. The following rules and restrictions apply:
You may not : (a) down, copy, or transmit any or all of content on our website without our Company’s written permission or consent; (b) use data mining, robots, or similar data extraction methods; (c) manipulate or otherwise display our Content by using framing or similar navigational technology; (d) register, subscribe, unsubscribe, or attempt to register, subscribe, or unsubscribe any person, user, company, or other person for a product or service unless you have their permission to do so;
(d) deconstructing, disassembling, dissect, or dismantle any programming or code found on our website; and (e) using our website or its content other than for its intended purpose, including but not limited to: defamation; harassment; stalking; abusive or threatening behavior; or any behavior that might violate the substantial rights (such as rights of privacy) of others.
Users, Customers, and Visitors are prohibited from interfering with or infringing upon our website security; or otherwise abusing our system resources; services; or networks that may be connected or accessed to our website. Website usage is strictly for any legal or lawful purpose.
Intellectual Property Rights and Licensing
Each customer and visitor is granted a worldwide, non-exclusive, non-sublicensable, and non-transferable license to use our website, products, and services. Visitors and Customers may review, read, display, or print pages from our website for their own personal use as provided within this agreement, but our property and content must not be: republished; sold; rented; licensed; duplicated; displayed; or otherwise copied, used, or exploited for any commercial purpose.
“Content” (defined) on our website includes and is not limited to: pictures; illustrations; graphics; text; photos; videos; audio (MP3); and/or any and all recorded digital media; coding; programming; trademarks; marks; service marks; logos; slogans; or any other intellectual property belonging to MatrixStream Technologies, Inc.
Content, products and/or services provided to customers on the www.matrixstream.com website is for informational purposes only, and is to be used solely for your own use, under the Terms of this Agreement.
Software and licenses issued with software for our IPTV products is limited to one customer only, and it may not be: sold, assigned, nor transferred, unless with prior written permission from a Company representative.
Visitors can read and browse our website without registering for an account, but as a condition to using certain aspects of the website, you may be required to register for a free account. Only one account is allowed per customer. Upon creating an account, you warrant that you are over the age of eighteen (18), and are providing us with correct and complete registration information, such as: user name; e-mail address; password; and billing information. It is your responsibility to keep registration information up-to-date and confidential. If you fail or refuse to take these measures, it may be a breach of these Terms which may result in the termination of your account.
www.matrixstream.com reserves the right to refuse registration of, or cancel a username at any time. You understand and agree that you are responsible for activity on your account, and in the event you believe your account security has been breached agree to immediately contact our customer service department either via email, or phone.
You may terminate your account at any time by contacting customer service in writing via here. In the event you terminate your account, you will be liable and responsible for any and all outstanding costs and fees related to your account.
You understand and agree that any Content you access on our website is at your own risk, and you agree to accept full responsibility for any damages or losses to you or any other party. We do not warrant or promise that Content found on our website will always be correct or current. “Content” includes and is not limited to: location information; video, audio, or media clips; comments; information; data; text; photographs; graphics; code; programming; and any interactive features generated, provided, or otherwise made accessible by or through our website.
Legal Notice: We retain all rights, title and interest to Our own website and Content which is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You promise not to infringe upon those rights, and to abide by and agree to all applicable copyright and trademark laws; copyright notices; logos; service marks; and any restrictions contained in any content contained within our website.
Rules of Conduct
Visitors and Customers agree not to use our website or services for any improper, illegal, or restricted purpose. Harassment, bullying, obscenities, pornography, bigotry and violence is strictly prohibited. You must not use our website in any way that causes, or may cause, damage to our website or impairs its availability or accessibility; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
If you need to contact us about products or services located on our website; status of an order; your account or account security; please email, call, or write to us as follows: Email for all sales, billing, inquiries, and order fulfillment here. For Premium customers, we are available between 9 a.m. – 5:00 p.m. PST. Response time is within 24 hours.
We offer a one year limited guarantee from time of purchase on all of our hardware products. An extended warranty is available at an additional cost.
OUR WEBSITE AND CONTENT ARE PROVIDED “AS IS” WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.
www.matrixstream.com DOES NOT REPRESENT OR WARRANT THAT OUR WEBSITE OR ITS CONTENTS WILL MEET YOUR REQUIREMENTS OR THAT THEIR USE WILL BE UNINTERRUPTED OR ERROR FREE.
You agree to release us from any and all liability related to content accessed through our website. We make no warranty or representation regarding content you access ; or services; and we will not be responsible for the correctness, copyright compliance or legality of material contained within the website.
We shall not be liable or responsible for any injury, loss, and/or damages, resulting from your operating; using; installing; handling; or running any program; apps; or services from our Company or website. This may include and is not limited to: content; programs; and/or apps.
We disclaim any and all liability, and you warrant to release Us, our owners; employees; agents; and representatives from any and all liability or responsibility whatsoever.
Limitation of Liability
You understand and agree that we are not responsible for any delay or failure to perform regarding our website, products, or services, to the extent that a delay or failure is caused by fire, flood, explosion, strike, labor unrest, riot, embargo, act of civil or military authority, accident, acts or omissions of carriers, act of God, or other such contingencies beyond Our control. Use of our website and services is at your own risk.
If any provision of this Agreement is deemed unenforceable, or invalid, the unenforceable or invalid provision shall be deemed modified to the least extent necessary to become legal and enforceable and no other provisions affected thereby.
Effective Date: 6/23/2015